Do the courses have a validity period?

Yes. You can start a purchased course within 6 months from the date of purchase for private accounts and 12 months for corporate accounts. Once started, you have 2 months to complete it. You will receive an automatic reminder when the validity period is coming to an end.

What is the SHARE functionality?

The SHARE functionality lets you send a course to another person, or assign a course to your employee in case you have a corporate account.

How do I get a HARD COPY certificate?

Once you complete your course, an electronic certificate for the course completion is issued. However, if you need a printed copy, please order one here and email us at [email protected] with the following details:

  1. Title and completion date of the course for which a certificate is required,
  2. Certificate delivery address and name of the receiver.

The course duration is 5 hours. Do I need to complete it all at once?

Surely not :) With, you can study at your own pace and complete it at your convenience. Simply pause the course when you need to go. Next time you login, you will find the course in your “In Progress” list and will continue watching it from where you stopped. Your only deadline is 2 months from the start!

When do I get my certificate?

The certificate is issued automatically after you complete the course with quiz questions and/or pass the exam.

Where can I find my certificate?

Once you complete your course, the certificate is sent to your email account. Otherwise, you can login to your account and select “My Courses”. Click on the details of the Completed course and get your certificate from there.

I cannot find the certificate on my profile, where is it?

If you have received the course from your company, then the certificate is sent to your company upon completion. Please contact the responsible person in your company to request your certificate.

My personal data on the certificate is wrong. How do I fix it?

If you find any wrong information on your certificate, please contact us at [email protected]. We will look into your issue individually.

I have failed the exam, what should I do now?

If you have failed an exam, you will have a 24 hours gap before you can get the 2nd chance. During this time, you can click on the Course details, navigate to any chapter and revise the content that you do not feel confident about. However, if you fail the 2nd attempt, you will need to re-purchase the course and repeat it in full to get another exam attempt.