TRAINING TYPE

Asynchronous instructor-led online training course (pre-recorded, self-paced)

TIME REQUIRED

At least 6 h.22 min.

COURSE LANGUAGE

English

OBJECTIVES

This is a dedicated training to support safety management policies and processes, including human factors training. The main objective of this training programme is to ensure that personnel at all levels of the organisation maintain their competency to fulfil their roles safely.

Training program is designed in accordance with GM1 145.A.30(e) & GM1 CAMO.A.305(g) requirements.

DEMO

SYLLABUS

1. General/Introduction to safety management and human factors

• Need to address safety management and human factors
• Statistics
• Incidents

1a. Safety risk management

• Hazard identification
• Safety risk assessment
• Risk mitigation and management
• Effectiveness of safety risk management

2. Safety Culture/Organisational factors

• Justness/trust
• Commitment to safety
• Adaptability
• Awareness
• Behaviour
• Information

3. Human Error

• Error models and theories
• Types of errors in continuing airworthiness management and maintenance tasks
• Violations
• Implications of errors
• Avoiding and managing errors
• Human reliability

4. Human performance & limitations

• Vision
• Hearing
• Information-processing
• Attention and perception
• Situational awareness
• Memory
• Claustrophobia and physical access
• Motivation
• Fitness/health
• Stress
• Workload management
• Fatigue
• Alcohol, medication, drugs
• Physical work
• Repetitive tasks/complacency

5. Environment

• Peer pressure
• Stressors
• Time pressure and deadlines
• Workload
• Shift work
• Noise and fumes
• Illumination
• Climate and temperature
• Motion and vibration
• Complex systems
• Other hazards in the workplace
• Lack of manpower
• Distractions and interruptions

6. Procedures, information, tools and practices

• Visual inspection
• Work logging and recording
• Procedure - practice/mismatch/norms
• Technical documentation - access and quality
• Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.)

7. Communication

• Shift/task handover
• Dissemination of information
• Cultural differences

8. Teamwork

• Responsibility
• Management, supervision and leadership
• Decision-making

9. Professionalism and integrity

• Keeping up to date; currency
• Avoiding error-provoking behaviour
• Assertiveness

10. Organisation’s safety programme

• Safety policy and objectives, just culture principles
• Reporting errors and hazards, internal safety reporting scheme
• Investigation process
• Action to address problems
• Feedback and safety promotion

BENEFITS

• Professional insights: presented by the industry expert
• Flexible: it's a pre-recorded self-paced course
• Demo version preview
• Technical Support
• Cost-effective
• Online training certificate issued by EASA Part-147 approved Maintenance Training Organization (MTO)

NECESSARY CONDITIONS

• Internet access
• Fluent technical aviation English language

PREREQUISITES

None

GROUP SIZE

Unlimited size for online training

EXAMINATION

During the course, interactive questions are asked to make sure that students understand the course material

No examination

COMPLETION

Upon successful completion of the training course (100%), participants will receive an Online Training Certificate issued by FL Technics, which is an EASA Part-147 approved Maintenance Training Organization (MTO).

FL Technics is approved to the requirements of:

• Part-147 under approval reference No LT.147.001 Part-145 under approval reference LT.145.011 
• Part-CAMO under approval reference No LT.CAMO.0015
• Part-21 under approval reference EASA.21J.496 and LT.21G.0004 
• ISO 9001:2015 and ISO 14001:2015

NOTE

• For private accounts: a purchased online training course can be activated within 6 months from the purchase date. Once the course is activated, it must be completed within the period of 2 months.
• For corporate accounts: a purchased online training course can be activated within 1 year from the purchase date. Once the course is activated, it must be completed within the period of 2 months.

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